Privacy

Privacy Policy

Effective date: June 21, 2026 · Last updated: June 20, 2026

Short version: Flojas is a fitness and wellness intelligence system built around privacy. We collect the minimum information needed to operate your account, compute scores, support Coach teJai, sync authorized health sources, and provide support. We do not sell personal data, we do not use health data for advertising, and the companion apps are supporting capture tools for the primary Flojas web app.

1. Scope

This Privacy Policy applies to the Flojas web app at flojas.app and flojas-52519.web.app, the Flojas marketing website at flojas.tejai.tech, the Flojas backend, support flows, and the Flojas Companion apps for iOS and Android. The iOS and Android companion apps also have a narrower store-facing policy at Flojas Companion Privacy Policy.

Flojas is operated by teJai Technologies LLC, 9191 Kyser Way, Suite 202, Frisco, TX 75033, United States. For privacy, data, or deletion requests, contact support@flojas.app.

2. Information We Collect

Account and identity

Name, email address, sign-in method, account status, plan tier, referral code, support requests, legal acceptance records, and security/audit metadata.

Profile and onboarding

Date of birth, biological sex, height, weight, goals, preferences, country/region, body baseline, and other setup information needed to personalize the Flojas experience.

Health, fitness, and wellness evidence

Manual logs, Morning Check-in answers, body metrics, nutrition, sleep, activity, recovery, DEXA/report information you upload, score inputs, workout records, and related provenance/freshness information.

Authorized platform data

Apple Health/HealthKit data on iOS and Google Health Connect data on Android, only after you grant permission through the operating system.

Companion capture

Food, barcode, nutrition-label, water, and user-started workout captures. Flojas accepts workout distance/duration aggregates; it does not store GPS coordinates, routes, or polylines.

App and website operations

Authentication state, App Check/security signals, device/app diagnostics, logs needed to troubleshoot sync, website cookies, and basic analytics that do not include health metric values.

3. How We Use Information

We do not sell personal data. We do not use health data for advertising. We do not use Apple Health, HealthKit, or Health Connect data for ads, resale, data brokerage, or unrelated purposes.

4. Encryption and Security

Sensitive Flojas health evidence is protected by the Flojas backend security model, Firestore rules, audit controls, TLS in transit, and end-to-end encryption where the Flojas data contract requires it. Encrypted data uses approved envelope contracts before it is stored in protected backend paths.

Encryption does not make any internet system risk-free. Flojas is provided as-is and as-available, and we cannot guarantee that the service will always be uninterrupted, error-free, or perfectly secure. We work to use reasonable safeguards and to limit collection to what is needed to operate the service.

5. Service Providers and Sharing

Flojas uses service providers only to operate the product, support users, secure the service, process payments, and comply with law. Current major providers include Google/Firebase/Google Cloud services such as Authentication, Cloud Firestore, Cloud Functions, Cloud KMS, App Check, and Vertex AI; Stripe and Dodo Payments for subscription/payment processing; and Apple/Google platform services when you use operating-system permissions or app-store flows.

Coach requests and AI-generated reports may be processed by Flojas backend services and approved AI infrastructure to provide app functionality. Flojas does not use your personal health data to sell ads.

6. Companion Apps

The Flojas Companion apps for iOS and Android are complementary capture tools. The primary Flojas experience is the web app. Companion apps help sync authorized Apple Health/HealthKit or Google Health Connect data and support capture flows such as camera food logging, barcode/nutrition-label logging, water logs, and user-started workout distance/duration capture.

See the Flojas Companion Privacy Policy for the app-store-specific data categories, permissions, controls, and platform disclosures.

7. Cookies and Website Technologies

The marketing website and browser-based surfaces may use cookies or similar technologies for basic site operation, preferences, security, and analytics. Native companion apps do not use website cookies, though they may use platform storage required for authentication, permissions, and security. See the Cookie Policy.

8. Retention, Export, and Deletion

We retain account and health records while your account is active unless you request deletion or applicable law requires another handling path. Flojas account export and deletion controls are available from the Account section of the web app. If you no longer have access, email support@flojas.app with the subject line Data Deletion Request or Privacy Request.

Account deletion begins a grace period described in the User Agreement and in-app account controls. After the grace period, recoverable personal data is deleted according to the Flojas retention process. Some records may be retained where required for legal, security, tax, fraud-prevention, or dispute-resolution purposes.

9. Your Rights

Depending on your location, you may have rights to access, correct, export, delete, restrict, or object to processing of your personal information, and to withdraw optional permissions. California, Washington, Nevada, Connecticut, Texas, EU/EEA, UK, Brazil, India, and other jurisdictions may provide additional privacy rights. To exercise rights, use app controls where available or email support@flojas.app.

10. Children and Minors

Flojas is not directed to children under 13. Users who are minors in their jurisdiction may use Flojas only with a parent or legal guardian who is an adult and authorized to consent. Guardian consent and supervision requirements are described in the Flojas User Agreement.

11. Medical Disclaimer and No Guarantees

Flojas is a general fitness and wellness tool for informational and educational purposes only. It is not a healthcare provider, medical service, medical device, telehealth service, emergency service, or clinical decision-support tool. Flojas is provided as-is and as-available, with no guarantee that scores, Coach teJai messages, AI-generated reports, trends, alerts, or other outputs will be accurate, complete, individualized, uninterrupted, or suitable for your needs. Consult a qualified healthcare professional before acting on health, fitness, nutrition, sleep, supplement, or wellness information. In an emergency, call 911 or your local emergency number immediately.

12. Changes

We may update this Privacy Policy when Flojas data practices, platform requirements, legal requirements, or product features change. Material changes may require in-app notice or updated acceptance through the Flojas User Agreement flow.

Privacy Contact

teJai Technologies LLC
9191 Kyser Way, Suite 202, Frisco, TX 75033, United States

Email: support@flojas.app

Companion app privacy: https://flojas.tejai.tech/privacy/companion-app

User Agreement: https://flojas.tejai.tech/terms